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SATISFIED CHEM TECH CUSTOMERS!

Jay,
In a day and time where good service seems impossible to find, you continue to offer the type of service that I had pretty much given up on. Your initial visit out here provided me with information that helped me make educated decisions on things I had been researching for several months. Your information and expertise continues to show with comments such as your knowledge that herbicide effectiveness is degraded by the high temperatures. Rest assured there are still some of us who appreciate good service and who will not forget that service in the future when we need lawn and grounds keeping service and when we are talking with our friends. I will be back in touch when the temperatures begin to drop.
Thanks,
Jim Riley


Dear Chem-Tech,
I want to thank you all for working with our mystery moth issue. The bug did not seem to be a familiar one and I could not find a photo of it. I appreciate Jay's advice, information and photos. Chris made extra visits to check the house and was very kind to come back again and set traps. The ladies on the phone were so patient with all my calls! The moths still appeared every day - a mystery.
Yesterday Jesse came for our quarterly treatment of the house. He immediately got to work on the moth issue and started investigating all contents of the cabinets near the place we saw the moths. Then Jesse pulled out a zip-lock bag with dried mushrooms and guess what was in the bag and coming out though small holes - the moths! It was a gift of Romanian mushrooms and evidently a gift of Romanian moths as well! It is no wonder the moths did not look familiar - they were Romanian! Jesse saved the day and we have no more moths, thank goodness. Jesse also advised us to immediately freeze any such gifts in the future.
My thanks to all at Chem-Tech for the excellent ongoing service. You are the best!
Julia de Berardinis (7 year customer)


Jay and Chris,
Your associate Jesse Vaughn visited my property this morning for the routine indoor and outside pest control treatment. I met him at the front door and had a discussion on some of the areas which I felt needed special attention outside and he went right to work and addressed all of them and then some. The pest coverage he used outside was SUPURB!!! I have not seen that since Lee left. Jesse is a TRUE Professional at his work and his Customer Service Manners were outstanding!!!!!! Please give him a Well Deserved “Pat on the Back” for his exceptional work!
Thank-you,
Jerry Ryan


Dear Chem-Tech,
I want to thank you all for working with our mystery moth issue. The bug did not seem to be a familiar one and I could not find a photo of it. I appreciate Jay's advice, information and photos. Chris made extra visits to check the house and was very kind to come back again and set traps. The ladies on the phone were so patient with all my calls! The moths still appeared every day - a mystery.
Yesterday Jesse came for our quarterly treatment of the house. He immediately got to work on the moth issue and started investigating all contents of the cabinets near the place we saw the moths. Then Jesse pulled out a zip-lock bag with dried mushrooms and guess what was in the bag and coming out though small holes - the moths! It was a gift of Romanian mushrooms and evidently a gift of Romanian moths as well! It is no wonder the moths did not look familiar - they were Romanian! Jesse saved the day and we have no more moths, thank goodness. Jesse also advised us to immediately freeze any such gifts in the future.
My thanks to all at Chem-Tech for the excellent ongoing service. You are the best!
Julia de Berardinis (7 year customer)


 

Hi Jay, Miguel stopped by yesterday regarding the ants. It is so cool to have a full service like you. Back in Wisconsin, we never hired services for anything....seems like no one really does that in the Midwest. Anyway, thanks so very much for taking care of us.
Jodi Lukach


 

Jay, thank you for coming to my home to pick up the check for renewing our service contract. Miguel came out and "doctored" my sick yard.

I wanted to let you know how much Miguel helps me by explaining what he is doing and why. He is professional and patient with my many, many questions. My husband, Ed, was very impressed with Miguel. Miguel helped Ed many times. When Ed was too sick to walk the yard with Miguel, he would make a point of coming in our home and talk to Ed about what he did. That meant more than I can say.

The last year of my husband's life he made a list of all the things I would now have to take care of including the yard. When I told him I did not know anything about grass, trees, shrubs, etc. he said that is ok, call Miguel he does.

You may remember when you notified me you would be with Chem-Tech I told you I would have to think about renewing the service contract because I did not know anything about them. When you told me Miguel would still be taking care of my yard I decided to renew. I hope Chem-Tech knows what a valuable asset they have in Miguel. Thank you for the years of excellent service.
Jeanette Barbee


 

Jay, I will like to thank you for the prompt, courteous and professional service you personally provided for me when I called you about the scale infestation in my crape myrtle trees. You were prompt about scheduling your appointment. You arrived on time. After examining the trees you explained to me your recommendation for treatment. You told me once you got back to the office and checked the schedule you would a call me to schedule the treatment service. Sure enough in a couple of hours you called and we scheduled the appointment for the treatment process.

I would also like to thank Miguel and Keith, the two service technicians who applied the treatment. They arrived on time just as you had scheduled. When they got out of the truck they both were very neat and clean in company uniforms. They immediately introduced themselves by name. They thoroughly explained the treatment process to me and told me I was welcome to watch if I was interested. We had a very nice conversation while they were applying the treatment. They seemed to be very precise about how the treatment was being applied. They also explained to me all the different services Chem Tech was able to offer.

Please extend my compliments and many thanks to Miguel and Keith for a job very well done. I managed a large customer service operation for 35 years. I have a very good understanding of what it takes to put together a good quality service team and to keep it running at a very high quality standard year after year. Chem Tech should be very pleased and honored to have members like yourself, Miguel and Keith. Many thanks and best regards to all three of you.
Kenny Schwab


 

I wanted to let you know I've received several comments on our lawn this weekend - and I gave all the credit to you and Chem-Tech. In just a year you've got our lawn looking marvelous. Thanks again.
Jay & Kristie


 

Castle is an asset to your company and a great representative of your on-site services. Your first visit (Jay) to discuss lawn treatments convinced me in no uncertain terms that I am doing business with the right company. This is why I am recommending you folks to all my neighbors.


 

I moved from Denver to Katy last summer. After realizing that battling ants & other peasts here in the South, was getting the best of me, my trees, lawn, shrubs and entire yard was suffering, I gave up & contacted an arborist for advice. So, after having my trees treated & paying an exorborant amount of money, with minimal results, I decided to get a 2nd opinion. I contacted Jay Jorns, with Chem Tech. Thank heavens I did. He is not only a Certified Arborist, but also a Certified Entomologist. My 1st guy failed to identify the WHOLE picture. The trees were suffering, because the entire yard was being attacked. Lawn with ants, grubs, brown spots, weeds & more. Aphids in the trees & suffocating due to over mulching. Lastly, a fungus issue in all my shrubs & plants! Jay set me up with a program that was very reasonable & affordable. I noticed a difference the 1st month.

I'm pleased this year, I am free of all the pests, no more grubs, brown spots & weeds. My trees are healthy and beautiful! I also love the fact that they are Organic and environment & pet friendly. I know I'm in great hands with Jay. If I have any questions or concerns, he immediately makes a house call. Another big plus is his crew and right hand man, Miquel. Very professional, knowledgable & congenial. They all go the extra mile. I highly reccomend this company. On another note, they just don't take care of pests, but take care of fertilizing and feeding the whole yard!
Lisa Smith


 

Just wanted to say a big thank you for attaching the list of service providers (and delicious day-trip eateries!) It is always good to have personal recommendations, and it is much appreciated. Also, please pass on my thanks to Miguel - he did a great job yesterday and was really helpful.
Best regards,
Eleanor


 

Thanks for the great job you do. Will put check in the mail.
Allen Greene


 

Thanks loads Jay. We love your service. Will definitely like you guys on FB.
Bill and Becky Delancy


 

Miguel is awesome!!
Cathy Bussa


 

Jay, thanks for sending Miguel out so quickly. He took care of the scale issue along with another critter. Chuck even brought in a twig with the other critter attached...ewwwwwwwww! Okay, a little more information than necessary!!! Miguel is such a nice guy...we really enjoy his visits.
Dianne


 

Thank you! I have been very satisfied with your lawn service. Miguel is very knowledgeable and takes time explaining issues to me if I have questions. I appreciate you both and look forward to working with you again next year.
Laurie Moore


 

I would like to say, "Thank YOU!" to Miguel for being there for our family. We have had an ant problem two different times and he has come to our rescue each time. Miguel is always on time for his appointments and is very professional. He also takes his time to study the problem of our unwanted critters and he has resolved the problem each time. I highly recommend Miguel for any "critter" problem that you and your home may have. He does excellent work and he goes above and beyond to make the customer happy. Thank you Miguel!!!!!
Tiffany Kana